Comcast Xfinity Outage in Katy, Texas (2024)

The latest reports from users having issues in Katy come from postal codes 77493, 77450 and 77449.

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

Problems in the last 24 hours in Katy, Texas

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Katy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

1. 

   Internet (59%)

2. 

   TV (13%)

3. 

   Wi-fi (12%)

4. 

   Total Blackout (7%)

5. 

   E-mail (6%)

6. 

   Phone (3%)

Live Outage Map Near Katy, Harris County, Texas

The most recent Comcast Xfinity outage reports came from the following cities:Katy and Sugar Land.

City	Problem Type	Report Time
Katy	Phone	14 days ago
Katy	TV	18 days ago
Sugar Land	Internet	22 days ago
Katy	Phone	22 days ago
Katy	Phone	25 days ago
Sugar Land	Wi-fi	26 days ago

Community Discussion

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Comcast Xfinity Issues Reports Near Katy, Texas

Latest outage, problems and issue reports in Katy and nearby locations:

• Todd Harris (@rubeharris) reported 2 minutes agofromSugar Land, Texas

  @Xfinity you’re killing me! The amount of money that is charged and service has been more off than on this weekend. Hard to do virtual schoolwork without your service. Help!

• Lowell A. Doringo (@LoloDoringo) reported 3 minutes agofromCinco Ranch, Texas

  @Xfinity Damn it...I’m not crying, you’re crying!!!

• Travis Nicholson (@rydclyde) reported 3 minutes agofromSugar Land, Texas

  @disneyplus @VZWSupport this is easily on the level of poor service one expects from Comcast ... this rollout is 100% garbage

• Aili Toivanen (@ailitoiv) reported 4 minutes agofromPecan Grove, Texas

  @Xfinity @comcast @comcastcares How do your customers get customer service vs your automated non-helpful systems?

• Chuck Brownson (@chuckbrownson) reported 4 minutes agofromCinco Ranch, Texas

  @comcast sucks. That's the tweet. Just awful.

• Edgar David (@edgardavid84) reported 4 minutes agofromCinco Ranch, Texas

  @HyvonenLarry @comcastcares So definitely when you get here I wont be coming back. Lost a customer over $10. Good job

• garciadadof3! (@Garciadadof3) reported 9 minutes agofromKaty, Texas

  @Xfinity Can someone please contact me! I’m trying to help a family member set up their new service they’ve already purchased, but need assistance. We’ve called cust ser and waited 8-12 min for the call back, but over an hour later we have nothing. No help from local store either

• marmar (@yungmarlyn) reported 21 minutes agofromFour Corners, Texas

  xfinity is f*cking terrible

• Blair Henderson, MS, EP-C (@Blairthetrainer) reported 24 minutes agofromSugar Land, Texas

  @comcast There isn’t an outage

• D (@geauxdj74) reported 25 minutes agofromCinco Ranch, Texas

  Bad time for a “quick household update” @Xfinity #TheLastDance

• garciadadof3! (@Garciadadof3) reported 30 minutes agofromKaty, Texas

  @fduzant @JuliaMorales Sounded like it was an xfinity issue.

• Ajcity (@ldowu_ajayi) reported 30 minutes agofromFour Corners, Texas

  @comcastcares I want to find out about your mobile telephone subscription. Maybe I can switch to your network. How reliable is xfinity phone network?

• Marti Smith (@spartimarti) reported 32 minutes agofromCinco Ranch, Texas

  @comcastcares We have a problem in Katy TX, ESPN 2 is down.....

• Blair Henderson, MS, EP-C (@Blairthetrainer) reported 33 minutes agofromSugar Land, Texas

  I called @comcast customer support because my internet is out. They told me unplug it and plug it back in. I told them I did it already they said do it again then got off the before the lights even came on. Now I’m still without service.

• Chuck Brownson (@chuckbrownson) reported 37 minutes agofromCinco Ranch, Texas

  @comcast is the literal worst. Just horrendous always and does nothing to improve their service.

• Danh Phan (@maydaydphan) reported 37 minutes agofromMission Bend, Texas

  @Xfinity get yo sh*t together. #comcastdown

• Chuck Brownson (@chuckbrownson) reported 41 minutes agofromCinco Ranch, Texas

  Daily reminder that @comcast is terrible.

• Chuck Brownson (@chuckbrownson) reported 41 minutes agofromCinco Ranch, Texas

  @comcast where their motto is "our customer service is almost as bad as our internet service."

• Da Inquisitor ₿ (@incujames) reported 43 minutes agofromSugar Land, Texas

  @calboone @Igottajacob @Xfinity I did try in my pc I just got the same problem.

• Chuck Brownson (@chuckbrownson) reported 47 minutes agofromCinco Ranch, Texas

  Regular reminder that @comcast is the worst company on the planet.

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

• Sandy Miller (@sandeemiller) reported 6 minutes ago

  @XfinitySupport @Xfinity @comcast I have tried your online and phone support and still can't get issue resolved. I was told I'd get a call back this morning by one of your people and nothing. #customerservice #customerservicefail

• Just Another Nuggets Fan (@NikolaBurner) reported 9 minutes ago

  @ChrisMarlowe @comcast @AltitudeTV genuine question Chris… why can’t Altitude just offer their own subscription based service? the app is already there so why can’t we just pay to watch on the app?

• Wild Thing Cards (@WildThingCards) reported 10 minutes ago

  @CollectionRbt Xfinity might have some of the worst customer service. Got the XFI Pod WiFi extenders and it made my connection for some devices worse and they couldn’t fix it.

• Alexandra (@alexanugget69) reported 14 minutes ago

  @Xfinity Honestly having an outage that's 4am-to present on New Years day is horrible. Now I'm wasting my 4G and had plans with friends online. Just K. I'm pissed.

• Patrick (@pcedwards) reported 15 minutes ago

  Finally the NBA also knows that there is contract dispute between the Nuggets vs Comcast/ Dish Network. majority of the people in the Denver market can't watch this game unless it was on national TV. Nugs play Celtics twice. This would have been a highly rated game in the market

• Huge in FredCo (@Huge2881) reported 18 minutes ago

  @Jeff_Ermann This is not going to help to get more fannies in the seats at Xfinity Center.

• Coti Howell (@CotiHowell) reported 19 minutes ago

  @Xfinity Can we get an explanation for this 4+ hour long outage?

• Dave (Parody) (@dlbags) reported 20 minutes ago

  It’s crazy that in January 2023 @Xfinity still doesn’t have @MSGNetworks and yet my cable bill hasn’t gone down. I’ve watched two Devils games this season. Maybe time to cut cable.

• noreen (@curlyeeyore1) reported 30 minutes ago

  @comcast @Xfinity do you know how bad you both suck? No internet since yesterday at 4pm! On NYE and New Year’s Day. What kind of third world **** are you running?? You are officially cancelled. You can live without my 250 a month!!

• Desmond Green (@dezzyg800) reported 30 minutes ago

  They do believe in me @JClarkNBCS I can put room on top of the Comcast building down center City FL @