Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Sterling Heights come from postal codes 48312, 48310 and 48314.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
Full Outage Map
Advertisem*nt
What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,088 ratings
Thank you!
Problems in the last 24 hours in Sterling Heights, Michigan
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Sterling Heights and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 15: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!
Advertisem*nt
Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
-
TV (13%)
-
Wi-fi (12%)
-
Total Blackout (7%)
-
E-mail (6%)
-
Phone (3%)
Advertisem*nt
Live Outage Map Near Sterling Heights, Macomb County, Michigan
The most recent Comcast Xfinity outage reports came from the following cities:Southfield, Royal Oak, Sterling Heights, Warren, Bloomfield Hills, Lathrup Village, Oak Park, Clinton Township, Berkley, Rochester Hills, Macomb, Troy, Washington, Grosse Pointe Woods and Eastpointe.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Southfield | Wi-fi | |
| Royal Oak | TV | |
| Southfield | Internet | |
| Sterling Heights | Internet | |
| Warren | Internet | |
| Warren | Internet |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Comcast Xfinity Issues Reports Near Sterling Heights, Michigan
Latest outage, problems and issue reports in Sterling Heights and nearby locations:
- ☆ Krista @ Starship! on ACNH ☆ (@stellarstrike) reported fromWarren, Michigan
@mintegraI @comcastcares Yo same with our car insurance... went up by $400 when literally nothing changed... I’m about to cancel it tbh
- Andrew Parker (@DR3WPS) reported fromTroy, Michigan
@Xfinity I'm having issues with my current account and my services. Have been trying to call and have not been able to reach a representative. Same with chat. Please help
- me (@__MaryEllen) reported fromBirmingham, Michigan
Privileged moment I’m quite aware of — having swift online & in-person response by @Xfinity to fix internet without coming inside — my worries about disruption is a joke compared to what hospitals & all front line workers are experiencing #BeSafe #FrontLineHeroes 👏🏼👏🏼👏🏼
- @Nightcam (@nightcam) reported fromOakland Estates Mobile Home Park, Michigan
@APStamm can't cancel Comcast
- Thomas Miller (@Miltime47) reported fromWashington Mobile Home Park, Michigan
@comcastcares You don’t care Liars. I have had constant service interruptions and cannot get on Telemedicine for my sick son. You bastards aren’t taking phone calls or chats . The hell with your recordings and automated garbage. My son could die.
- Dan Goddu (@DanGoddu) reported fromWarren, Michigan
A pervert. And so are you @Xfinity for promoting this disgusting crap.
- me (@__MaryEllen) reported fromBirmingham, Michigan
Internet @Xfinity interruption and fearful because it can’t be fixed without tech coming out — want/need service running but don’t want the risk of someone coming into house after weeks of self quarantine @comcastcares @comcast
- Patrick, Not Pat (@PresidentPat) reported fromOak Park, Michigan
@ATT agent hung up in my face after I said I wanted to compare their quote to @Xfinity. Unacceptable. Looks like I’m going back to what’s familiar. Xfinity would never
- natalie. (@nattyannegirl) reported fromBerkley, Michigan
I’m a millennial so obviously I’m using my parents’ Comcast login to watch @SchittsCreek right now.
- Chad R. (@howieman43) reported fromWarren, Michigan
I just bought a new router because of issues with @Xfinity router
- Mauro Gerardo Fierro (@MauronioF) reported fromShelby, Michigan
So, @comcast @Xfinity just rised my monthly payment and I really cannot find a good service plan on their offers, I need to look at the @ATT plans.
- Jason Frierson (@jason_frierson) reported fromTroy, Michigan
Kinda disappointed in @xfinityhome @comcastcares after multiple calls and troubleshooting...a couple of techs coming out...the issue still isn't resolved. Definitely looking at a new Home Security option now
- Jeff Bradt (@JsB42) reported fromChesterfield, Michigan
@Xfinity I have been with you for less then 10 days & have had my account changed & my promotion taken off my account but when I call in to talk to Customer Care all they can tell me is that there is nothing they can do about it, How is this fair and why will you not call me back
- Thomas Miller (@Miltime47) reported fromWashington Mobile Home Park, Michigan
@Xfinity Your customer service during this crisis is deplorable. I am experiencing constant service interruptions and can’t get an agent on the phone or on chat. You cement your reputation as company that cares little for its customers or employees. Awful.
- Carebear (@carebearmommy75) reported fromCity of Saint Clair Shores, Michigan
@WOW_WAY you raise my bill 10 bucks this month. Now your out. So you charge me more and give crappy service. Now your acting like @comcast.🤬🤬🤬🤬
- Paul Dionne (@Scribble4me) reported fromSterling Heights, Michigan
I gotta say I had an unbelievably good experience with @Xfinity today. Called in a problem and someone came out and fixed it within hours. 👍
- Chrondiferous (@Picklef*cker18) reported fromNew Haven, Michigan
@comcast I’m so dissatisfied with your cable service the past 2 months have had billing issues the fault being on your side I’ve had to call & talk to someone 4 or 5 times today I called because you took away one of my channels to find out it still says we have an over due amount
- Mauro Gerardo Fierro (@MauronioF) reported fromShelby, Michigan
@Xfinity I sent a dm to @comcastcares, got no response, thanks for trying to help tho!
- Timmy Turner (@downtwntimbrown) reported fromRoseville, Michigan
@dlydickjr If you want to harass a terrible ran and horrendous customer support system company then properly tag the absolute dirt bag of a place they are to fully understand how disgustingly ugly the company is and how badly they’re run @Xfinity @XfinityRacing @xfinitylatino
- T3CHNRD (@Pumbaa1983) reported fromRoyal Oak, Michigan
Just want to go on record to say the companies w/ the worst customer service @comcast @NETGEAR @Adobe the company’s w/ the best CS @TMobile @apple @theprovinggroun
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Eden Malone (@EdenMalone18) reported
verizon sucks *** i’m switching to ****** comcast how are you gonna say **** about the best service and not have any
- 𝐃𝐚𝐧 𝐘𝐮𝐥𝐥 (@tehdanboy) reported
PPL WHO WATCH RUPAULS DRAG RACE: How do you watch it… I was watching the new season on xfinity on demand but they never uploaded last week. Ru Paul you can suck oil out of my **** you capitalist fracker. and you are old
- Odawg1981 (@JonOwen1) reported
@HellYeahHolly I was hoping for a Comcast outage lol
- Reagan (@catladyrea) reported
@Xfinity isn’t able to help because we aren’t able to access @BallySportsNO due to our region being in the northeast of the state. As a Pels season ticket holder, I would like to keep up with my team more than quarterly app updates. Absolutely a shame.
- Smite's Favorite Hot Dog (@AgentPopo321) reported
@BVRlive @Xfinity They even sent me their xfi modem thing at no extra cost because I was complaining so often. Said it would fix my problems. Didn't fix a thing.
- Jason Wagoner (@JasonWagoner76) reported
@BallySportsIN Maybe you guys can fix your feed on Comcast/Xfinity for the next game so people can actually watch it?
- World Champion Carlos Sánchez (@ELCarlosSanchez) reported
@cookupyungbyrd @Xfinity And y’all down 20 in the standings. 🥴
- T 🏳️🌈 (@wildling_wolf) reported
@comcast @XfinityIt's ridiculous you won't allow payment arrangements on a $400+ bill.I'm disabled and on a fixed income.If your customer service reps had changed my service package when I requested it, TWICE, I never would have fallen behind!I can't afford your #greed
- Rosy (@LuckyOptimist) reported
@Xfinity Why is our neighborhood facing another long term internet outage when we have had no bad weather???
- James Rich (@JamesHarlanRich) reported
@Xfinity what up with the outage in Boulder, CO? It’s been 6 hours! Extremely disruptive to those working from home. I try to get an agent on either the chat bot or the 800 number and it just goes round and round and never connect me to a real person #badservice #fail #nowifi
